About Us

HISTORY

Knibbe Automotive Cochrane (pronounced kh-nib-ee) is a Cochrane-based, family-run business established by John Knibbe and his family in 2020 . It also includes John’s “extended family”: the amazing staff at this location.

Knibbe Automotive’s first location opened in 2004 with a total of four staff (including John, his wife, his son, and one automotive technician). Many customers had already known John from his many years at Honda where he was one of Canada’s top salesman for over 10 years. Many more customers came to appreciate John’s professional and honest approach to cars, helping Knibbe Automotive expand from a staff of four to over 30 employees.

Knibbe Automotive would like to say a huge thank you to all of our loyal customers who we have had the pleasure of serving over the years!

 

THE DIFFERENCE

We believe that we will be successful by being honest with our clients, by building relationships, and by only repairing what needs to be repaired.

We value:

  • Our staff. They are the best at what they do, they work extremely hard, they are careful and conscientious, and they take pride in their work. They are the backbone of the organization.
  • Our clients. Without them, we do not have jobs.
  • Our community. Cochrane is a city of people that work hard, persevere, and help each other when they are in need. We are proud to open our automotive shop in Cochrane.

 

We understand that car repairs are not fun – they cause stress, anxiety, and they cost money. We understand that in order to have your car repaired you are forced to trust someone else with your car. What if they don’t fix the car properly? What if they don’t fix the car on time or they break something else? What if they are incompetent or dishonest?

We promise to treat our clients’ trust with the utmost respect. We will work with integrity and honesty and never perform unnecessary repairs. We promise to deliver quality repairs backed by top quality equipment and the best technicians. We know that if we GAIN TRUST we will GAIN A CUSTOMER, but if we LOSE TRUST we will LOSE A CUSTOMER forever.

Amazing customer service... I was stick with flat tires due to the cold and they fixed me up, replaced a small part and sent me on my way without even charging me! I used to take my vehicle to Knibbe and will make the drive to start using them again. They have always been a very honest and helpful auto repair.
Joanne Toller
Joanne Toller
17:56 17 Jan 20
I absolutely love Knibbe Automotive Repair at Crowfoot Crossing. Shaun and all the guys are wonderful, caring and courteous. I am a senior and am treated with respect and kindness. I unequivocally recommend this group of people to anyone who asks or is contemplating having some work done on their car. Thank you for all your service that went above and beyond what I expected.
Lorrie Player
Lorrie Player
18:46 08 Jan 20
Everyone here seemed to be in a great mood, and more than willing to help out. Plus they're pretty good at what they do!Loved the people and the service. 🙂
Rena Oosterhoff
Rena Oosterhoff
15:40 07 Jan 20
This is like taking my jeep to my family to get it serviced. Not only am I treated like part of the family I am not treated like a woman who knows nothing about vehicles. These people care and explain everything to you. You must go here at least once and you will never leave.Thanks for the awesome service!!!
Bev J
Bev J
05:22 25 Dec 19
First time here. High level of communication and customer service! Showed me the part that was replaced and explained what the part does etc. It was great knowing that the people knew what they were talking about. I appreciated that they checked the rest of the drivetrain after servicing part of it. Personally I found the labor cost a little bit unexpected, but the work done was great. Thank you Knibbe!
Moses Yu
Moses Yu
18:42 02 Dec 19
I have been a customer of Knibbe for 10+ years and their customer service and workmanship has been outstanding. They are unique in their industry as they are honest, meet or exceed expectations, and have little to no staff turnover. They explain exactly what work needs done, and they will show you any old parts. A few times they even diagnosed the problem over phone, and assured me that it wasn't an urgent issue, saving me time and money. I would highly recommend Sean, Jordan, John and the rest of the Knibbe team.
Murray Traptow
Murray Traptow
17:09 12 Nov 19
Great honest service! We took two family cars in for a Fall check up. Randy phoned with recommendations for both vehicles and gave us time to decide as to the course of action. With our daughters 14 year old car we were expecting a laundry list of recommended repairs and were thrilled to hear the recommendations were minimal and that her car is ‘mechanically sound’. A recommendation of a new battery was all that was needed. Upon pick up of our vehicles, Randy showed us the parts they replaced and educated us in the process. The price quoted was the price we paid.Thank you Knibbe for your honesty, diligence and super professional staff!
shelley gartner
shelley gartner
01:40 29 Oct 19

354 Railway  St W, Cochrane AB. T4C-2E2

open Mon to Fri 8am - 5:30pm

CALL US: 403-932-4420

EMAIL: info@knibbecochrane.com

 

CONTACT US