About Us

HISTORY

Knibbe Automotive Cochrane (pronounced kh-nib-ee) is a Cochrane-based, family-run business established by John Knibbe and his family in 2020 . It also includes John’s “extended family”: the amazing staff at this location.

Knibbe Automotive’s first location opened in 2004 with a total of four staff (including John, his wife, his son, and one automotive technician). Many customers had already known John from his many years at Honda where he was one of Canada’s top salesman for over 10 years. Many more customers came to appreciate John’s professional and honest approach to cars, helping Knibbe Automotive expand from a staff of four to over 30 employees.

Knibbe Automotive would like to say a huge thank you to all of our loyal customers who we have had the pleasure of serving over the years!

THE DIFFERENCE

We believe that we will be successful by being honest with our clients, by building relationships, and by only repairing what needs to be repaired.

We value:

  • Our staff. hey are the best at what they do, they work extremely hard, they are careful and conscientious, and they take pride in their work. They are the backbone of the organization.
  • Our clients. Without them, we do not have jobs.
  • Our community. Cochrane is a city of people that work hard, persevere, and help each other when they are in need. We are proud to open our automotive shop in Cochrane.

We understand that car repairs are not fun – they cause stress, anxiety, and they cost money. We understand that in order to have your car repaired you are forced to trust someone else with your car. What if they don’t fix the car properly? What if they don’t fix the car on time or they break something else? What if they are incompetent or dishonest?

We promise to treat our clients’ trust with the utmost respect. We will work with integrity and honesty and never perform unnecessary repairs. We promise to deliver quality repairs backed by top quality equipment and the best technicians. We know that if we GAIN TRUST we will GAIN A CUSTOMER, but if we LOSE TRUST we will LOSE A CUSTOMER forever.

Customers Reviews

Knibbe was recommended to me a few years ago by a work colleague after an unsatisfactory service at a Honda dealership. The staff at Knibbe are friendly, knowledgeable & trustworthy. Communication is great & servicing is completed on time. Pricing is fair. It’s really good to know that my car is serviced by honest, dependable people!
Overall, a great experience. The staff were friendly, welcoming, and accommodating. Not only were they able to squeeze my car in at the end of their work day to fix a burnt out bulb on my signal light, but they didn’t even charge me for it.
Everyone at Knibbe is so friendly!! Had some issues that came up all of a sudden and they were able to get me in right away. Knowledgable, efficient and service with a smile. It can be intimidating for me to go to an auto shop, but these guys didn’t make me feel that way. 🙂 Thanks!
After hearing some concerning sounds in my car, I looked up reputable automotive places and Knibbe definitely deserves all their 5 star reviews. They were able to get me in and were able to put my mind at peace that the sounds were not urgent/emergency repairs. They gave me a quote and after repairs, my car sounds great again! They showed me my old parts and explained where the sounds came from, which was very informative. I would recommend Knibbe to everyone!
The team at Knibbe was great! Very dedicated on finding the solution for the vehicles problems. Good communication and very friendly, especial kudos here for Peter. All the issues that were found on my vehicle were explained clearly and repair options presented. Upon pickup of the vehicle the old broken parts were showed. After the major repairs were done, few other little things popped out and when I contacted them, they got my truck in asap to make sure I was completely satisfied. Not only they did what we agree upon, but also did a few extra checks, cleaning of brace for the transfer case and replaced a burned signal bulb! Definitely will be back there for repairs, hopefully not too frequently!
A trusted shop for both my partner’s family and for me (one of two in the city I’ve found to be up front about every charge as well as make reasonable recommendations). Honest, patient repair people who do good work for a fair price. We’ve had a radiator replaced among other work done with zero issues. Not the cheapest shop but FAR from the most expensive, and a couple times they e been able to fit a check up on our cars in on short notice.
I recently had the pleasure of visiting Knibbe Automotive for a few repairs and maintenance tasks on my vehicle and the experience was absolutely amazing. They took the time to show me what was wrong (even showed me my old brakes) and were very honest about what was needed and what wasnt! The report they gave following was extremely comprehensive. Their attention to detail in customer service is unparalleled. The quality of work performed by Knibbe Automotive was exceptional. I was kept informed throughout the process, and my vehicle was ready to be picked up exactly when promised.Their outstanding customer service, combined with the high-quality work and professionalism of the team, has made me a loyal customer. If you’re looking for a mechanic who truly cares about both you and your vehicle this is the spot for you!!!
I was a customer for Knibbe for a few years but haven’t gone for a long time as my car was in good shape. Up until the other day my lights on my car stopped working , so I went to this place as I always have had a friendly and nice experience there. Sean was so friendly and quick to help me even with his busy schedule.He was very knowledgeable, experienced, and had a great sense of humour. I was so happy when I left the auto shop and could not recommend to anyone more. Sean is amazing and made my car Jay-bone even better to drive, all thanks to such a outstanding mechanic. – Barbara 🙂
So happy I found this shop.Short story: amazing customer service, very reasonably priced, and super accommodating. There’s a reason they have such good reviews. Vehicle issues and repairs are stressful for those of us who know nothing about cars. The Knibbe team gave me peace of mind the moment I arrived.Long story: I had a coolant leak, and took it to another shop on a weekend to have it diagnosed and they said the rad was leaking. Since my vehicle is a 2021 with only 40,000km, I had it towed to a Kia dealership hoping it would be covered under warranty. Kia charged me triple to redo the same diagnostic test I’d already had done, then told me nothing would be covered under warranty, and their quote to replace the rad was extremely high.I started the search for a good shop with a better quote. Knibbe is highly recommended in Calgary so I called them, a lot, with many questions. They gave me a great quote, and were very relaxed about arranging a time for me to have my car towed from the Kia dealership to them.I was told by Kia no one makes after market rads for my vehicle. Clearly that wasn’t the case, because Knibbe ordered/received a new rad on Friday, they checked out my vehicle almost as soon as it arrived that afternoon, and the work was completed and I had my car back on Tuesday .After such a stressful experience with Kia and getting 2 tows in one week, the first time I felt like I could relax was when I arrived at Knibbe and talked to the guys in person who had been so helpful over the phone. They made things easy, fielded all of my questions and calls, didn’t rip me off, and had such a welcoming and friendly attitude.Hopefully no more auto problems for a while, but Knibbe will be my first call in the future if the Kia starts to fall apart again. Thank you!
This garage was the most recommended on Reddit. I went there and I am not disappointed. They are very welcoming and accommodating. They repaired my car very quickly with a fair price, I will return there if I need without hesitation. Thank you for your professionalism.
Knibbe is my go to. I know they may not be as cheap as your “guy” but I pay for peace of mind and transparency. Knibbe will always show you the parts that have been replaced. They will give you a spot on estimate and finish the work in a timely manner. There is a reason you can never find a parking spot when you bring your car in, because this family automotive shop is honest.
Amazing auto body shop.. Had the pleasure of meeting JB and wow, he sure knows how to take care of a customer.Would recommend this place to everyone I know and 1000% return for any auto needs. Thanks again, truly great experience!
Fred and his team were really great to work with. They were as accommodating as possible and made sure I had all my needs and concerns met. Friendly, affordable and fixed the issues my car has having. Will definitely go back in the future.
Hey there!Just wanted to drop a note about my recent trip to your mechanic shop. Seriously, it was the bomb! My car was giving me a headache, and I’d hit up three other shops, dropped over $4,000, and still didn’t fix the initial problem. But your crew nailed it!What blew my mind was not just identifying the part that needed fixing but also showing me the old piece they swapped out. That attention to detail really gave me confidence in the work done on my ride.And can we talk about the communication game? Even though I was chatting with different folks, it was clear there’s some magic system in place. Whether it’s a slick data storage setup or just your team being on point, it made the whole experience smooth as butter.The drop-off and pick-up were a breeze too. Your team’s all about that efficiency and customer satisfaction, and it definitely didn’t go unnoticed.To sum it up, your crew’s got the honesty, care, and killer communication down pat. Those are the three things that make your spot stand out. Keep rocking those standards, and keep doing the awesome work. You’ve got a fan in me!Cheers,Isabella
I recently had an extraordinary experience at Knibbe Automotive that I feel compelled to share. When my car’s alternator failed during a particularly busy period, finding an auto repair service seemed nearly impossible as everywhere was booked for weeks. However, Knibbe Automotive, led by Peter, Fred, and their incredible team, stood out with their exceptional customer service.Despite their busy schedule, they went above and beyond to ensure my car was not only accepted but also repaired within an astonishingly short timeframe of just a day or two, and right before a long weekend! This level of efficiency and commitment to customer needs is truly rare.Moreover, their hospitality didn’t just stop at car repair. After dropping off my car, they provided a shuttle service to get me home, which was a much-appreciated gesture of customer care.The quality of the repair work was top-notch. My car has been running smoothly ever since, a testament to the skill and attention to detail of the Knibbe Automotive team. Their service quality, efficiency, and customer-focused approach make them a standout in the automotive repair industry.I am thoroughly impressed and grateful for the outstanding service I received. Knibbe Automotive has undoubtedly earned my trust and loyalty as a customer. I will definitely be returning for any future car maintenance and repairs. Highly recommended for anyone in need of reliable and exceptional automotive services!
I’ve been a customer at Knibbe for almost 10 years. They are honest and fair with their repairs/maintenance. It’s easy to book in, although in busy season it can be backed up for appointments. Their customer service is top notch. The shuttle is great as well. I am and have been very satisfied with their service. I think you would be too.
If you need your car diagnosed don’t take it elsewhere, take it here. My car had no start issue. Spent 500 bucks on another shop and they couldn’t fix it. Brought it here and they fix it for same amount of hours. The shop I brought it first might have even made it worse.Thanks to Shaun and his crew. Labour to have someone fix your car is expensive as well know but you can tell these guys love their job.Another note. The shop I first went into left my car door unlocked. I arrived at knibbe on their closing hours and one of their crew was double checking cars on their parking lot if its locked to avoid theft.
One word that comes to mind with this car shop… INTEGRITY!! We brought our suv in after it went into limp mode. Long story short.. it was in and out a couple times. Very hard to pinpoint what was wrong. It wasn’t until a mechanic was test driving that it slammed into limp mode once again that he was able to figure it out. It was a short in some wire. They fixed it.But what was the best part?… they refunded money for the second time it was fixed..but wasn’t just yet. They took responsibility and returned money and fixed it! I have sung praises to all my friends! It’s nice to know the word INTEGRITY is still alive and well and is Knibbe!! Well done guys!!We thank you so very much! Fred and John.. well done.
I ended up at KNIBBE Automotive Repair in NW Calgary out of pure luck as I recently visited them for an out-of-province inspection on my Subaru Outback, and I couldn’t be happier with the experience.What sets KNIBBE apart is their commitment to transparency. They don’t just fix your car; they take the time to show you exactly what needed to be replaced and why it wasn’t working properly. This level of transparency is a rare find in the industry, and it’s incredibly reassuring. They even checked a squeaking sound in my brakes afterwards, even though I had no appointment. What a team!The only drawback is that they’re so good, it can be a bit tough to get an appointment due to their popularity. However, this is proof of the trust they’ve built in the community.KNIBBE Automotive Repair has won me over, and I’ve found my go-to place for all my car needs. If you’re in NW Calgary and looking for a friendly, honest, and knowledgeable car repair shop, do yourself a favor and give KNIBBE a try. You won’t be disappointed!
Excellent to deal with. Our car needed some work done, but I had not needed to repair a car since moving to Calgary. All I could do was go off reviews of businesses near me, and Knibbe didn’t disappoint. They showed me the parts that were removed and explained everything. Very easy to talk to.
All the people that I have dealt with here at Knibbe have been super friendly and welcoming, explained things really well with extensive knowledge about any mechanic issues that my car had, and reasonable pricing as well! Definitely one of the best car mechanics in the NW!
They fixed a sensor in my van. A different shop said the O2 sensor was the issue. Knibbe diagnosed it was actually a fuel sensor. Glad I took it to here instead! Fixed the problem in no time and did a great job. All the employees are super nice, and a pleasure to deal with. Knibbe’s the best shop in town in my opinion.
Can’t thank these guys enough!I’m from out of town and had calibration issues with my modified turbo charger actuator leaving me stuck in Cochrane before the weekend.They took the time to listen to my issue and despite being double stacked with vehicles and my problem being minor and not one to pay the bills around there they went out of their way to pour me a coffee and performed the relearn procedure between jobs on the go. I was in and out in a 1/2 hour.Being a mechanic myself understand the business and have seen what poor customer service looks like. These people live up to the reviews and I wouldn’t hesitate to have them complete an in depth job for me should the need arise. Thanks gents.⭐️⭐️⭐️⭐️⭐️
These guys are the BEST of the BEST! We were continuing to have issues with our Lincoln and after the dealership provided us with an astronomical number to fix our truck we took it to Knibbe desperate for a honest and fair quote. They cut the bill by 1/4!! They are honest, helpful and kind. Cannot thank them enough! They have a customer for life!!
Life Savers!Friendly, fast, exceptional service. They go way above to serve and build trust and I will never go anywhere else. Fair pricing and super professional.Love all the Knibbe Team.
We had our vehicle towed in for no-start. We had some things we were aware of that were vital repairs. Knibbe got it started and did an estimate. While checking the vehicle they found many more things that were wrong and the vehicle was not actually road-worthy. Due to the extensive repairs required, we decided to scrap the vehicle. Knibbe reduced our inspection labour charges so that it wasn’t such a burden given the circumstances. We have now replaced our vehicle and will definitely be using Knibbe for maintenance and upkeep of our vehicles from now on!
I brought my 2010 Nissan Rogue to Knibbe on a recommendation from a family friend and I couldn’t be happier! I had a bracket in my exhaust that rusted and broke off, and it was making a loud rattling sound. Dealership quoted me over $1500 to replace a large portion of my exhaust, Knibbe just welded the broken part back on for under $200. They saved me a bunch of money, and saved my old car from an invasive repair. Even though it was a small, inexpensive job, they still treated me like my business was important. Fred got back to me just about 20 minutes after I reached out to schedule and Clayton was lovely to deal with when dropping off. I wish I could remember his name, but the gentleman I spoke to when I picked up my car even waited a few minutes past close for me when I got stuck in rush hour. They don’t talk down to you, even when you don’t know much about cars like myself. Overall, these guys are great and they care about their customers. My Rogue is my first car and they took great care of it. I’ll certainly be bringing it back if the time comes. Thank you Knibbe!
Knibbe treats my family like I treat my family! I booked my daughters car I for servicing and Kinibbe’s next availability was two weeks out. My daughter’s transmission appeared to be low on fluid, Shawn told her to come by as soon as she could and they topped it up right then!Excellent service and supports the community. My kind of people.
I made an appointment the Thursday before a long weekend (forgetting about the holiday) to get my front brakes replaced, the parking lot for vehicles to be serviced was FULL and I thought I wouldn’t get my car back till the next day at the earliest. I was very pleasantly surprised to get a call at 2 something to say it was ready for pick up! 🙂
This was my first time at Knibbe’s after MUCH research. I was looking for a reliable and fair-priced automotive repair shop that was in my area, and possibly one that I could trust their professional opinion. I was in need of major servicing, my engine light was on and it was leaking oil. They also answered my other concerns and made some other valid suggestions., which I accepted. I am happy to report that they exceeded my expectations and I have now found my new go-to repair shop! I needed to wait a bit to get in since they were so busy, but they are WELL worth the wait.
I have been using Knibee services for many years now and I have always enjoyed the trust I have with them . Exceptional service, personalized approach, clarity, They explain every issue to you no matter what in detail before commencing the work and at the end all changed parts are shown to you so you are comfortable, Work is handled by industry experts specialists of your vehicle with quality approach. TQM. Not to mention the coffee, pick up and drop off service that is so convenient. Thank you to all. Thank you John Knibee for creating a great personalized organization. We also use your German auto division. Thank you
Originally I had some issues with my truck engine light coming on and staying light on my dash. It had been originally looked at by another automotive shop, but really nothing was done to solve the issue besides just resetting the computer that would actually come on again even before I left the other shop.I ended up reading a post on Reddit that gave rave reviews to Knibbe Automotive and I ended up scheduling an appointment. Joe the shop manager was very helpful and I was able to get my truck in to get diagnosed to find out the issue.Knibbe Automotive was able to explain the engine light issue and was able to fix the problem (which was a sensor that needed replacing). I felt very well treated and thought that the price was fair for the work done.Overall I was very satisfied and now have a good mechanic shop to take my vehicle for future servicing. Thanks again, to Joe and his crew!
Performed an axle with rubber boots on both ends (CV axle) replacement. Work carried out 100% to my satisfaction and priced reasonable for job. I totally recommend Knibbe for all my/your automobile service and repairs, great guys and shop.
This place is amazing. I had a vehicle that broke down and I felt like the first mechanic lied to me but I was wrong because I sent my vehicle over to this place and they told me the exact same thing but also took off $500. I was so grateful with the honesty that these people have shown me the integrity that they uphold that I would be willing to bring my vehicles all the way from Edmonton to have it serviced by this automotive repair shop. Thank you so much Joe and your team. If you were to walk in my mocs, I will give this place, 10 out of 10 feathers with an extra star blanket to boot.
I am reasonably handy and capable of doing basic maintenance. I periodically need a shop do do mechanical work that I am incapable of, don’t feel like doing myself, or don’t have time for. I want a shop that I can trust for quality , honest work. I have found that shop with Knibbe. I bring my kids vehicles as well and have referred many friends and colleagues, of which have been extremely happy.I am grateful that this shop exists and suggest that you consider them for your next repair.
Their service is so amazing. I travelled into Calgary to get them to do my auto repair. All done in one afternoon. Could not be better. I have been here before and everything was looked after so well.
I have been going to Knibbe Automotive for several years for my car’s maintenance and repairs, and I couldn’t be happier with their service. I was referred to them by my sister, and I’m so grateful for the recommendation. From start to finish, the team at Knibbe Automotive has been communicative, professional, and trustworthy. They have kept me updated throughout the entire process and answered any questions I had along the way.One of the things I appreciate most about Knibbe Automotive is their honesty. They truly stand by their work and take pride in what they do, which is evident in the quality of their service. As my car is getting older, it’s such a relief to have a reliable and trusted auto body shop for maintenance and repairs.I highly recommend Knibbe Automotive to anyone in need of automotive services. They are an outstanding team of professionals who truly care about their customers and their work. Thank you, Knibbe Automotive, for the exceptional service!
Fred was extremely helpful and knowledgeable. From the time I called to get a quote to the time the repair was done and they walked us through the old parts and issues, it felt great to have a new contact for a reliable mechanic. Their reasonable pricing, great customer service, and quick turn around time will now make Knibee my go-to repair shop.
Sean and the team are great. Auto repair is not anyone’s fave expense, but I always feel I am getting fair value and excellent service and advice when I take my vehicle to Knibbe. I have been a customer for over 10 years and they have always provided excellent service and value. They have always repaired the problem quickly and effectively and always been open and honesty about what the costs will be. For after warranty service I fully recommend them.
These guys are amazing! They take such good care of their customers and make them feel like family. I trust them with any vehicle I have and have been a loyal customer at Knibbe for over 4 years. Joe & Fred are exceptional men!
Knibbe has been great for my automotive needs. They are informative without being condescending, even when I do silly things like not start my car nor plug it in when it’s -30’C and destroy my battery. They have fixed current issues, mentioned others that may come up for my specific vehicle, and what to look out for related to my vehicle for any of my questions and concerns. I highly recommend their professionalism and the timeline to have repairs completed, even with their busy schedule. They are clearly in demand for their great work and each experience has further proven that they are the right place to take my vehicle.
I’ve been to Knibbe a few times now, was recommended by my neighbors and is now my go to mechanic. They are courteous, reasonably priced and very knowledgeable, and more importantly trust worthy. My last visit was an impromptu tow to their shop and they got my vehicle in for assessment earlier than expected and was done on time and for the price quoted. Was very relieved to have my vehicle back in service promptly! Highly recommend.
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7 Westside Dr Cochrane AB. T4C 1M1

open Mon to Fri 8am - 5:00pm